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  1. Our Services & Programmes

Westminster: Housing Support

'Housing is absolutely essential to human flourishing. Without stable shelter, it all falls apart.'


Who we are

At BoB, we are proud to introduce our new Housing Support service, aimed at helping individuals in the city of Westminster obtain and maintain safe and stable housing. As a charity dedicated to supporting vulnerable populations, we understand the importance of having a roof over one's head as a fundamental aspect of well-being and security. We regret that this service is not available to residents of any London Borough other than Westminster. 


What we offer

Our Housing Support service focuses on two main areas: homeless prevention for the insecurely housed and finding homes for the street homeless. We aim to address the root causes of homelessness and provide practical support to individuals in need.

Through our Benefit Support program, we assist clients in accessing their entitled benefits and provide guidance and support during benefit appeals and tribunals. We also offer assistance in obtaining referrals to debt agencies and help with paperwork related to benefit claims and other relevant matters.

In our Homeless Prevention initiative, we help the insecurely housed population by making homeless applications and obtaining necessary documentary evidence of vulnerability. We offer support in managing paperwork related to housing claims, referring to debt
agencies for rent arrears, negotiating payments with housing providers, and advocating for clients with housing providers and local authorities. We understand the importance of attending court appointments, and our team escorts clients and ensures they attend these crucial meetings. Additionally, we offer one-to-one support with forms and paperwork and facilitate access to legal advice when needed.

Our Social Support component focuses on facilitating client attendance at local mutual aid meetings, both in-person and remotely through digital platforms, with optional escort services. We refer clients to local social support services and community groups to address social isolation. Furthermore, we ensure clients have access to local foodbanks and assist with coordinating deliveries when necessary. We help clients apply for Freedom Passes to enhance their mobility and conduct home visits for those who are unable to leave their homes due to health issues. During times of crisis, our Crisis Intervention services come into play. We facilitate access to substance use treatment services, provide support during court appearances, conduct assessments to determine immediate needs, and refer clients to relevant support services. We offer escorting services to appointments as needed.


Why we do it

We believe that everyone deserves a safe and secure place to call home. Our mission is to
prevent homelessness by addressing the underlying issues that lead to housing instability.
Through our comprehensive support services, we aim to empower individuals, provide
practical assistance, and advocate for their rights. We are dedicated to promoting the well-being and dignity of all those we serve.


How to access the Housing Support Service

Our Housing Support services are available online and in person through our service hubs. As the project expands, we welcome referrals from other service providers as well. Whether you are in need of assistance or know someone who could benefit from our services, please reach out to us through our website or contact our dedicated team. It is important to note that this new service is distinct from our weekend social club. The Housing Support service operates seven days a week, providing practical support to individuals facing housing challenges.

At Build on Belief, we are committed to making a difference in the lives of those facing homelessness and housing insecurity. Together, we can build a stronger, more supportive community where everyone has a place to call home.

Who to contact

If you have any questions, want to know a little more about the service, or are thinking about volunteering, please feel free to contact the Housing Support team:

  • Liam Harte at [email protected] or via phone 07739 796045 or
  • Muskaan Naqvi at [email protected]k or via phone 07745 739760 or
  • Tom Pasieka at [email protected] or via phone 07745 739762

They will be happy to help you.

Liam Harte

Housing Support Project Manager

Muskaan Naqvi

Housing Support Worker

Header

Housing Support Worker

Published: 19th September, 2023

Updated: 29th April, 2026

Author: Ani Hohmann

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Build on Belief is a registered charity in England and Wales (1148916) and a Private Limited Company (8041887)

Registered Office: 69 Warwick Road, Earls Court, London SW5 9HB | Email: [email protected]

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